At Token, our dedication to your privacy informs the design of our products and is based on these fundamental principles
We do not store the credentials you provision to Token on our servers.
We do not associate your personhood to your Token on our servers.
We do not request personal information unless we absolutely need it.
Collection and Use of Personal Information
You may be asked to provide your Personal Information when you use the Site or Services. We may combine it with other information to provide and improve our Services. You are not required to provide the Personal Information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our Services or respond to any queries you may have.
Some examples of the types of Personal Information Token may collect and how we may use it include, but are not limited to:
- When you purchase a Token product, contact us or participate in an online survey, we may collect a variety of information, including your name, age, mailing address, phone number, email address, contact preferences, credit card information. You acknowledge that this information may be personal to you, and by providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous.
IP Address Information
Information You Elect to Share
We share Aggregate Information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated or otherwise non Personal Information about you that they have independently developed or acquired.
Email Communications with Us
As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account. Communications relating to your Account will only be sent for purposes important to the Services.
Shipping and Billing Information
Only those employees and Third Party Services who need access to your billing and shipping information in order to perform their duties are allowed such access and, as stated above, all of your credit card information is collected and stored by our Payment Processor. We may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.
Information Shared with Our Agents
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
Information Disclosed Pursuant to Business Transfers
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
Information Disclosed for Our Protection and the Protection of Others
Information We Share With Your Consent
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: 4545 East River Road Suite 310 West Henrietta, NY 14586
We store all of information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
Requests for Data Removal
You have the right to request the removal of any data we may have stored as mentioned above, including customer data gathered during purchases as well as visitor data we receive when you use our website or engage with our marketing efforts. If you'd like this information removed from our systems, please contact us at firstname.lastname@example.org. Please note that we may be required by law (or legitimate business purposes) to retain certain information. We may also retain cached or archived copies of information about you for a certain period of time.
Questions or Concerns
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to email@example.com We will make every effort to resolve your concerns.
Effective Date: June 22, 2017