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  • Troubleshooting
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      1. Knowledge Base
      2. Troubleshooting
      • Security
      • The Ring
      • Token The Company
      • 5 Factor Authentication
      • The App
      • Credentials
      • Setup
      • Troubleshooting

      Troubleshooting

      • What happens to my information if my Token is lost or stolen?
      • Why do I have to scan my finger so many times during setup?
      • What if my ring is scratched or tarnished?
      • What happens if I damage or lose the finger my Token was registered with?
      • What happens when someone loses their ring?
      • What happens if my Token isn't recognizing my fingerprint?
      • What do I do if my charger is lost or damaged?
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