1. Knowledge Base
  2. 5 Factor Authentication

Is the biometric authentication reliable?

The biometric authentication performed by the ring isn't significantly affected by environmental or behavioral factors, like temperature or stress, making authentication reliable. However, if a user experiences an injury to the enrolled finger or is otherwise having issues reliably authenticating biometrically, simply inform the appropriate IT personnel, who provide troubleshooting or even re-enroll you using a different finger.